Support
正在加载帮助与支持信息。
FunSoul · Support
Purchase, activation, updates, refunds, and human support.
Treat this page as a guided help center: see response cadence, workflows, and hints before opening a ticket.
After checkout, your workspace shows the first activation record and the simplest next step instead of low-level setup terms.
Skill updates surface inside the account center with optional email alerts.
Access plan: full refund within 7 days if unused.
Support workflow snapshot
Ticket → status notification → specialist handling → verification. Every step should stay visible in your workspace.
Finance, legal, and security issues trigger a dual-owner path with a written follow-up and prevention plan within two working days.
Policy modules
说明订单、授权范围和使用约束。
购买后按订单快照发放授权。具体范围以商品详情和版本说明为准。
说明可退款条件、处理周期与账本回滚逻辑。
退款申请通过后会冲减分佣账本，并同步影响可结算余额。
说明审核、上架、下架与争议处理机制。
平台保留基于投诉、合规和风险控制执行下架或暂停结算的权利。
The backend powers these rules so you can judge the next step with accurate timing, refunds, and deliverables.
Help center
Type a keyword to surface curated guides, FAQs, and live service cues; if nothing fits, copy the context directly into your ticket.
Search across 15 entries; 15 matches the current filter.
AllContext hint: After checkout, your workspace shows the first activation record and the simplest next step instead of low-level setup terms.
Context hint: Skill updates surface inside the account center with optional email alerts.
Context hint: Access plan: full refund within 7 days if unused.
Context hint: Email: hello@funsoul.ai
Contextual guidance
After checkout, your workspace shows the first activation record and the simplest next step instead of low-level setup terms.
Skill updates surface inside the account center with optional email alerts.
Access plan: full refund within 7 days if unused.
Matching topics
15 / 15 itemsAfter checkout, your workspace shows the first activation record and the simplest next step instead of low-level setup terms.
After checkout, your workspace shows the first activation record and the simplest next step instead of low-level setup terms.
The 99 / 199 / 1299 plan quota is applied automatically after successful checkout.
The 99 / 199 / 1299 plan quota is applied automatically after successful checkout.
Every Skill handoff ships with version, update time, and a change summary.
Every Skill handoff ships with version, update time, and a change summary.
Skill updates surface inside the account center with optional email alerts.
Skill updates surface inside the account center with optional email alerts.
Covered items continue receiving updates throughout membership.
Covered items continue receiving updates throughout membership.
Flagship products share roadmaps via the waitlist before launch.
Flagship products share roadmaps via the waitlist before launch.
Access plan: full refund within 7 days if unused.
Access plan: full refund within 7 days if unused.
Skill subscriptions settle monthly and can be stopped in the next cycle.
Skill subscriptions settle monthly and can be stopped in the next cycle.
Refund progress appears in your workspace and is mirrored by email.
Refund progress appears in your workspace and is mirrored by email.
Email: hello@funsoul.ai
Email: hello@funsoul.ai
Enterprise or channel partners should use the partnership form.
Enterprise or channel partners should use the partnership form.
First response arrives within 24 working hours, with phased handling for complex issues.
First response arrives within 24 working hours, with phased handling for complex issues.
购买后能获得什么？
你会获得对应版本快照、更新记录以及支持入口。
退款如何处理？
支持提交退款申请，系统会联动订单、账本与结算状态。
创作者上架审核包含哪些步骤？
包含基础审核与安全审核，未通过项目不会自动上架。
Upload snapshot
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FAQ quick reference
购买后能获得什么？
你会获得对应版本快照、更新记录以及支持入口。
退款如何处理？
支持提交退款申请，系统会联动订单、账本与结算状态。
创作者上架审核包含哪些步骤？
包含基础审核与安全审核，未通过项目不会自动上架。
Notification snapshot
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FAQ
你会获得对应版本快照、更新记录以及支持入口。
支持提交退款申请，系统会联动订单、账本与结算状态。
包含基础审核与安全审核，未通过项目不会自动上架。
Sign in and open a ticket from your workspace; attachments (screenshots, PDF, TXT, DOCX), order state, activation progress, and support updates stay in sync.